Care Concepts recently relocated into new offices that, while functional, did not reflect the organisation’s brand, values, or ambitions.
Fenn was appointed to transform the space into a high-quality, welcoming environment that would impress visitors, support staff wellbeing, and align with the company’s professional image – all within a defined budget and an eight-week delivery programme.
Project:
A High-End Office Transformation for Care Concepts
Location:
Congleton
Sector:
Care services
Scope:
Areas refitted included Reception, meeting rooms, Directors’ suite, general open-plan office space, tea point, and a repurposed/recycled kitchen area.
The Challenge
- The new offices lacked character and did not meet Care Concepts’ brand aspirations.
- The client wanted a high-end, professional look and feel, inspired by previous Fenn projects (including DJH), but with clear budget constraints.
- The project needed to be completed within a strict eight-week timescale, minimising disruption to daily operations.
- Sustainability was an important consideration, with a desire to reuse and repurpose existing assets where possible.

The Solution
- Developed a tailored design scheme using Care Concepts’ brand colours, ensuring consistency across all areas while delivering the premium aesthetic the client was seeking.
- Carefully selected fabrics, finishes, and furniture to elevate the look and feel of the space without exceeding budget requirements.
- Introduced biophilic elements, including thoughtfully chosen flora and a living wall in the boardroom, to enhance wellbeing, create visual impact, and soften the corporate environment.
- Optimised product selection to balance quality, durability, and cost, ensuring long-term value.
- As part of a sustainable approach, an existing kitchen was dismantled and repurposed within the building, reducing waste and supporting the client’s environmental objectives.
- Managed the project closely to ensure delivery on time and within scope, coordinating trades and installations to meet the tight deadline.

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The Results
- A transformed head office that reflects Care Concepts’ brand, professionalism, and ambition.
- A high-end, welcoming environment that enhances staff experience and leaves a strong impression on visitors and clients.
- Successful completion within the eight-week timescale and agreed budget.
- Positive client feedback, with the finished space exceeding expectations despite the original constraints.
